Terms of Service

Please read these terms carefully before using our platform

Our Commitment to You

FleetXchange provides transparent and fair terms for all users of our freight coordination platform.

Fair Terms

Clear and transparent terms that protect both shippers and transporters.

Legal Protection

Governed by South African law with international freight regulations.

User Rights

Clear definition of rights and responsibilities for all parties.

1. Acceptance of Terms

Agreement to use our services

By accessing and using FleetXchange services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our platform. Continued use constitutes acceptance of any updates to these terms.

2. Service Description

What we provide

FleetXchange provides digital freight coordination services across Southern Africa, connecting shippers with verified transporters for cargo movement. We act as a coordination platform and facilitate communication between parties.

3. User Responsibilities

Your obligations as a user

  • Provide accurate and complete information
  • Maintain the security of account credentials
  • Comply with all applicable laws and regulations
  • Not misuse or abuse the platform
  • Respect intellectual property rights

4. Payment Terms

Financial arrangements

Payment terms are agreed upon between parties. FleetXchange facilitates coordination but is not responsible for payment disputes between shippers and transporters. All financial transactions should be documented and agreed upon in writing.

5. Liability Limitations

Platform responsibilities

FleetXchange acts as a coordination platform. We are not liable for cargo damage, loss, delays, or disputes arising from freight services. Users should maintain appropriate insurance. We do not guarantee the performance of third-party transporters.

6. Termination

Account suspension and closure

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities. Users may also terminate their accounts at any time by contacting support.

7. Changes to Terms

Updates and modifications

FleetXchange may update these terms at any time. Continued use of the platform constitutes acceptance of updated terms. We will notify users of significant changes via email or platform notifications.

8. Governing Law

Legal jurisdiction

These terms are governed by the laws of South Africa and applicable international freight regulations. Any disputes will be resolved in South African courts.

9. Contact Information

Questions about these terms

For questions about these terms, contact:

mrtiger@fleetxchange.africa

Last updated: January 2026